Privacy Policy

This Privacy Statement describes our current privacy practices with regard to information we collect when you or your computer interact with our Web sites, including www.elitesolutions.info and www.maximumnet.info  or become a client of MaxNet IT Solutions or Elite Solutions.

Information We Collect

 

We collect information from our users and their computers when they view our Web sites. We collect both personally identifiable and non-personally identifiable information. We also collect information from you when you request support or make inquiries about our products or services.

We may ask you to provide us with personally identifiable information at various points while you use our Web sites, such as when you register for a Web site account or when you purchase products or services from us. Examples of the types of personally identifiable information we collect range from your e-mail address to your name, street address, phone or fax number, e-mail address.
 

In addition you as a client of MaxNet or Elite Solutions may also provide either company with information as it relates to your networks, servers, workstations. This information is considered necessary as it allows us to perform our services. All information that is related to passwords, email accounts, IP addresses, network configurations, software, serial numbers  are stored electronically on our servers in a secure manner. Access to this information is only granted to MaxNet or Elite Solutions Staff for the purpose of fulfilling a job function or service request.

 

Under no circumstances will MaxNet or Elite Solutions divulge this information as it relates to a client to any company or persons unless that request for information meets the following criteria;

  • Client phones MaxNet or Elite Solutions and verbally makes a request for information to be released
  • That request must be followed by a fax or email

 

No exception will be made to this policy. Effective June 14, 2005

 

We use the personally identifiable information you provide about yourself to fulfill your requests for products and services, to contact you about your account, to complete and support your activities, to respond to your inquiries about our offerings, and to customize the content of our Web sites. We use your e-mail address and other personally identifiable information to send you service notifications about your account, about the services you currently use, if any, and concerning changes to our Privacy Statements, Acceptable Use Policy, Web site Terms of Use, or other legal or policy matters. If you have given us permission, we will use your e-mail address and other personally identifiable information to send you our newsletter or to communicate with you about products and services we believe may be of interest to you.

We also may use some of this information in anonymous or statistical forms, such as aggregating geographic information from user addresses or types of industries in which users work, to better understand our customers. We also may ask you to optionally provide us information about your interests to be used for similar purposes. We will ask your permission before using this type of information in a way that personally identifies you.

 

 

Online Forms

 

 

MaxNet does provide online forms solely for the purpose of allowing internet visitors to request services and or quotes. Beyond simple contact info such as email address MaxNet does not store or use this information for email promotions, mail outs, nor do we share contact information with any company. We respect privacy and we take all steps to insure this privacy. At no time will MaxNet send out unsolicited email based on the information collected with our forms.

 

 

Log Files

 

 

We use the information in our server log files to analyze trends in the usage of our Web sites, to administer and maintain our Web sites, to track a user's path through our Web sites, and to gather broad demographic statistics about our Web sites and the ways in which they are used. Most of the information in these files is not unique to you as an individual, such as the files requested and pages you visit on our Web sites, the Web sites from which you may have been referred to our Web sites, and information about the type of browser you use and its settings. Some of the log files contain IP addresses and other personally identifiable information, which are used to identify user connections and to resolve technical issues related to administration of our Web sites.

 

Our Log Files from our websites are kept for 13 months as this allows us to review bandwidth trends of our websites - and allows us to track our website promotion strategies. Our log files are stored on secure servers and at now time will MaxNet IT Solutions reveal its log files to any out side source or business.

 

Spam and Email

 

Log Files on our mail servers are maintained and reviewed daily for email abuse and other spam related issues. As MaxNet IT Solutions does maintain its own mail servers spam email is a large concern as it does waste our bandwidth and consume resources on our mail servers. Spam mail is not tolerated and as such our mail servers are routinely configured to reject mail from known spam sites.

 

 

Cookies

 

A cookie is a small text file stored on a computer that contains information associated with that computer. Our websites do not use cookies!

 

User Choices

 

Users who wish to stop receiving electronic newsletters or marketing materials may unsubscribe by following the appropriate link in the e-mail, or by sending e-mail with the word REMOVE in the subject line. Note, however, that in order to fulfill our service obligations to you, we must continue sending you notices and other important information affecting your account or services.

 

 

Security

 

We take measures to protect the security of personally identifiable information we hold about you. These measures include

  • limiting the number of our employees who have access to personally identifiable information,
  • requiring employees with access to personally identifiable information to take appropriate measures to safeguard it, and
  • storing your information in secure places that are protected using standard security technologies.
  • Under no circumstances will MaxNet or Elite Solutions divulge this information as it relates to a client to any company or persons unless that request for information meets the following criteria;
  • Client phones MaxNet or Elite Solutions and verbally makes a request for information to be released
  • That request must be followed by a fax or email

 

 

Changes to this Privacy Statement

 

MaxNet IT Solutions will occasionally update this Privacy Statement as our business and products evolve. When we do, we will also revise the "last updated" date at the top of the Privacy Statement. For material changes to this Privacy Statement, MaxNet will notify you by placing prominent notice on the Web site.

 

Contact Us

 

If you have questions about this Privacy Statement, its implementation, or our practices, please contact us at info@maximumnet.info

 

 

 

EliteSolutions

680 Terminal Ave N Nanaimo BC V9S 4K2

Nanaimo 741-9875 - Victoria 483 - 6723

email: info@EliteSolutions.info or salesinfo@EliteSolutions.info

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