EliteSolutions Management Team

EliteSolutions is a forward thinking young company that realizes IT Support must be:

  • Affordable
  • Provide Expert Level of Technical Support
  • Support must be quick and efficient

Management Team

Under the guidance of John Rice and Debra Camren our business is based on the following:

  • Provide fast, efficient service to all clients even when it means working on Weekends, evenings and starting the day early. At EliteSolutions,  companies Large and Small depend on their computer systems and we respect that.
  • Personal Service. Yes we believe that a client should be able to call their IT support people directly. Therefore all our Network Engineers do have cell phones and yes they do answer them.
  • Service based on ethics, respect. Such an approach allows us to easily work with other IT firms in a cooperative manner.
  • Personal commitments that see continued personal development and new skills achieved. This ensures that our staff always stays informed with the latest technology and that our skills never grow stale.
  • Honesty, ethics and trust are the core of our business. While that is something that should be a given its not always the case. EliteSolutions also provides on this website its Privacy and Policy Statement which further defines how we deal with customer information.
  • Doing what ever it takes get a job done right. Service is the core of our business and we take that aspect very seriously.

 

Headquarters

Based in Nanaimo Vancouver Island EliteSolutions is well situated to service all points of Vancouver Island. Our business does not service the general public - nor do we sell computer related products to the general public. We service businesses only. Our hours of operation are between the hours or 7:00 AM - 9:00 PM Pacific Time.

 

EliteSolutions uses the concept of the virtual office for day to day business operations. The simple fact is the vast majority of our work is conducted on customers sites and not in our office. Therefore all our staff are equipped with Laptops, blackberry devices and we make extensive use Microsoft Terminal Services  - VPN technology and Voice Over IP which allows us to be truly mobile and not dependant on an actual office to conduct business. This allows us easily to extend the area's that we can affectively service.

 

 

While we are based in Nanaimo EliteSolutions does service the lower mainland - and our remote computer support can support all points in Canada and the US.

 

 

EliteSolutions

680 Terminal Ave N Nanaimo BC V9S 4K2

Nanaimo 741-9875 - Victoria 483 - 6723

email: info@EliteSolutions.info or salesinfo@EliteSolutions.info

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