Managed Network is like your own virtual IT staff. With this service, we can help you:

• Manage costs. Effectively predict network costs and pinpoint problem areas to prevent unnecessary upgrades. Reduce network outages, and improve response and repair times for outages. In addition our managed services is able to provide daily technical support without the added cost of support site calls.
• Increase efficiency. Let our network management tools free up your time. Get proactive, automatic trouble response and resolution.
• Our Managed Services will also provide your company with priority technical support at a discounted service rate.
• We employ a proven change management methodolgy that is based on the fundamentals of ITIL.With a solid change method method in place for all clients technical support become far more efficient as we can easly track "cause and affect"
• Access to our Remote Support Solution at a discounted rate. Our remote support solution is designed to allow us in the quickest time possible to determine what the problem is - can it be fixed remotely - if not a Support Tech will be sent to your location without delay.
• Help Desk Services to Manage Your Software Needs.

Our Managed Network Services includes several features and while it is not required to utilize all its features greatest success can be achieved by utilizing:

 

1. Our consulting team before making purchases regarding your network equipment - computers - servers and network infrastructure. With our sources to hardware - other certified partners and our years experience Elite Network Solutions can help in making sure that the right equipment is purchased.
2. Our Team of Network Engineers who have experience in the products we sell will make sure that your purchases are setup properly and are performing as expected.
3. As we deal with many vendors - we are able to obtain expert levels of technical support on those products.
4. Our Managed Network Services include other features such as 24/7 Server monitoring that includes the monitoring of key network services - performance issues. As this information is sent to our office every two to three minutes this allows our engineers to respond quickly to your network problems. In addition our solutions provides many powerful reporting features that allows us to view complex details such as performance trends in your servers. This gives us the ability to make projections based on real time data.
5. Increased efficiency is obtained by proactive technical support based on our monitoring service - and our remote support services that can include any server or computer in your network. Remote support services can be viewed as a first step into problem resolution and it help to determine problems and solutions and required resources.
6. Our remote Support Services can also be used to act as a Help Desk Service for common issues and Software Support. View our qualifications for more details on how Elite Network Solutions is the IT Company to deal with.

As these are complex services our Managed Network Services costs are determined by size of your network - number of users - support services required. Feel free to send your inquiry to info@elitesolutions.info and we will be more then happy to supply information with no obligation.

Remote Support and Help Desk Services...

Have you ever wished that your employees had an affordable help desk solution?

How many times have your employees struggled with a task when perhaps a quick call to our help desk would solve the issue in minutes.

Well look no further as our help desk service is ready to help you with all your software problems. With expertise in a number of Software applications Elite Network Solutions is there to help you get your work done.

Our help desk service is available Monday thru to Sat 9:00 AM until 4:00 PM.

Our billing rate for phone support is affordable.

Send email to info@elitesolutions.info and we will explain all the features of our help desk and remote support services including our rates for this service.

Training Solutions for Business

Training is an investment for many companies and at Elite Networking Solutions we will ensure that your investment produces results. We specialize in custom training solutions for

• Microsoft Office
• Microsoft Windows
• Microsoft Core Serv er Technologies

With more then 12 years of teaching experience and our ability to customize any course to your unique work environment you can be assured that your training investment will be a success.

Call us today and we will be more than glad to discuss how Elite Networking Solutions can deliver quality computer training at great prices.

Training can also be done at your location or if you wish one on one training can be arranged.